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Microsoft Dynamics CRM

SalesCentric Relationship Charts™ integrates with Microsoft Dynamics™ CRM because it combines a number of key advantages. Most importantly, it ensures high user-adoption, because the user interface is instantly familiar to users of Microsoft Outlook™. And when Dynamics CRM is configured with Relationship Charts, Customer Relationship Management is easy and everyone gets it.

Microsoft Dynamics™ CRM provides the tools and capabilities needed to easily create and maintain a clear picture of your customers at every stage of the sales cycle. The software’s offers easy to use features that help you improve customer satisfaction, manage marketing programs and drive consistent sales.

Software that works the way you do

Microsoft Dynamics™ CRM looks and feels like the Microsoft Office™ system everyone's used to. Not only does this encourage adoption, it minimizes training costs and speeds deployment. Users can access information via Outlook when they're offsite too - it all adds up to higher productivity and a faster return on your IT investment.
  • Seamless integration with the Microsoft Office system
  • Quick and easy access to customer information
  • Service calendar and customized workspaces to help users work more effectively
  • Powerful reporting and analysis tools - rapidly identify opportunities and resolve problems
  • Mobile working capabilities - instant information access from PDAs, phones and laptops

Right for your business

Your CRM solution not only has to be right for your users, it must also adapt easily to suit your company's business processes. With Microsoft Dynamics™ CRM it's simple to tailor workflows, data fields and a wide range of variables. For example, it includes:
  • A marketing automation module for effective, end-to-end campaigns
  • Quick Campaign wizard for email sales campaigns
  • Automation of repetitive tasks, helping users deliver a better customer experience
  • Easy to use management reporting based on familiar Office applications

Technology that works the way it should

Microsoft Dynamics™ CRM is based on proven, industry-standard Microsoft technology. Rapid and cost effective to deploy, it's economical to support and scales as your needs grow. From an IT professional's perspective, Dynamics™ CRM is easy to modify, familiar and quick to install, and includes excellent diagnostic tools. Integration with Microsoft Exchange™ and Office Outlook is straightforward using the wizard provided, while advanced management and notification tools enable central system management.

As a Microsoft ISV partner with unrivalled CRM expertise, SalesCentric is perfectly positioned to work with your implementation partner to manage your Microsoft Dynamics™ CRM deployment. For more details, Contact Us
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